“I mean there's no reason it should take six months, none at all,” said Coulson. She wrote: “We were able to work with the customer to ensure his concern was resolved.” She didn’t respond to Sofastaii’s requests for an interview and didn’t answer any questions. Sofastaii asked a Carvana media relations representative what caused the delay. “If they can send a FedEx package, they could’ve done that back in August,” said Coulson. Carvana eventually confirmed they mailed his information on January 30. He also couldn't get a straight answer on when he'd receive his Maryland tags.Īfter WMAR-2 News Mallory Sofastaii contacted Carvana, a member of its executive resolution team reached out on January 19. He had difficulties getting a Carvana representative on the phone but conveyed his frustrations through text messages.
Carvana delivery status confirmed license#
“I got an Ohio sticker on my plate, I got a Maryland license in my pocket, and, you know, I’m suspicious looking guy,” said Coulson. The law requires dealers to issue Maryland temporary tags on vehicles registered in Maryland and submit all required documents, taxes and fees within 30 days of delivery.Ĭoulson said he hasn’t felt comfortable driving his new truck without Maryland paperwork. It’s not a New York tag, it’s a Tennessee tag,” Coulson said. “The mistaken temporary tag that’s still available on my computer is for somebody else’s vehicle in New York City and, incidentally, it’s a Tennessee tag. Coulson figured he’d get his Maryland plates soon, instead, he received temporary tags from Indiana, Ohio, and Tennessee. When he purchased the truck in August, it came with temporary tags from Georgia. They advertise no fees, so I went ahead and did all the paperwork and now I have a truck without a license plate,” said Coulson. “Looked at prices of dealers and so forth, competitive with dealer prices. He checked out the company’s website and found a truck he liked. “The truck dealers charge $500 for paperwork,” said Coulson. Gregory Coulson decided to shop with Carvana after seeing a commercial advertising zero hidden fees.
Carvana delivery status confirmed registration#
BALTIMORE - Drivers are experiencing all kinds of delays when it comes to renewing licenses, titling, and registration but a Maryland man did not expect a six-month wait after he bought a car from Carvana.
0 kommentar(er)
